Frequently asked questions.

CareForAll AI is voice-first care-management software for care homes, nursing homes and home-care agencies. Carers speak their notes; the AI turns them into clear, structured records. Managers get incidents, medication, a CQC "virtual inspector", rota, HR, family communication and real-time dashboards — all in one platform.

Instead of filling in long forms, your team can simply speak — "Mary had a good breakfast and walked in the garden" — and the AI writes a clean, structured care note for a senior to review. You can still type whenever you prefer.

No. The AI drafts, structures, flags and suggests — a qualified person always reviews and decides. It never diagnoses or decides care. You can even see exactly how the AI is instructed, which is reassuring for inspectors.

Yes. A built-in "virtual inspector" runs a mock inspection on your real records, rates the five key questions, gives a readiness score and prioritised actions. Every change is captured in an audit trail, and reports export in seconds.

Yes — it's designed around CQC expectations and UK data-protection requirements, and it's hosted and supported in the UK.

Your data is UK-hosted and encrypted. Each organisation's data is fully isolated, staff only see what their role allows, and every action is logged. Optional two-step login (Google Authenticator) adds an extra layer of protection.

You do. Your care data stays under your operational control, and you can export your records.

Most services go live in weeks, not months. We start with a free pilot on one home, help you set up residents, staff and modules, and support your team as they get going.

No. The carer app is deliberately simple — sign in, tap the mic, speak. Most carers are recording notes within minutes. Managers get a guided dashboard.

Yes. There's a phone-friendly carer app for the frontline, and the manager portal works on desktop, tablet and phone.

Pricing is a simple monthly fee per home plus a care-credit allowance for AI actions, and you only switch on the modules you need. There are no long contracts. See our pricing page or request a tailored quote.

Recording and viewing data is always free. Each home gets a monthly allowance of care credits, and only AI actions (like structuring a voice note or running a CQC inspection) use them. You can top up any time, and records never stop working.

Yes — UK-based support is here when you need us, and we help with setup and onboarding.